Store FAQs

If an item is out of stock, when will it be restocked? 
- We aim to keep the store well stocked, if an item is out of stock we will be working hard to replace this ASAP. If you'd like more information on an out of stock item, please get in touch and we'll be happy to help you out. You can also enter your email to be notified when the product is back in stock. 

Do you gift wrap? 
- In order to remain sustainable with our packaging, we don't gift wrap. however, we can wrap your parcel in recyclable Kraft paper with cotton twine and include a blank card for you. we would be happy to write a wee gift message on this card for you if you would like, and also send it direct to the receiver, just send us an email after you've placed your order. 

When will my parcel arrive? 
- Please check our shipping tab for information on shipping timeframes. During the Covid19 pandemic, shipping has been slower at times. 

Do you stock products that aren't just for mothers & babies? 
- We sure do! We have a range of beautiful products for everyday living including reusable drink bottles and coffee cups, collagen, beautiful bamboo cloths, menstrual cups & cloth pads to name a few. We are aiming to add to this beautifully curated collection, too. So watch this space. 

I have a product specific question, can you help me? 
- Absolutely! We use and love the products that we stock here at Mom, and are always happy to help if you have any questions about them.